FREE PDF QUIZ 2025 ITIL ITIL-4-FOUNDATION: UNPARALLELED NEW ITIL 4 FOUNDATION EXAM TEST PASS4SURE

Free PDF Quiz 2025 ITIL ITIL-4-Foundation: Unparalleled New ITIL 4 Foundation Exam Test Pass4sure

Free PDF Quiz 2025 ITIL ITIL-4-Foundation: Unparalleled New ITIL 4 Foundation Exam Test Pass4sure

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ITIL 4 Foundation Exam Sample Questions (Q476-Q481):

NEW QUESTION # 476
Which TWO BEST describe the guiding principles?
Short term
Standards
Recommendations
Long-term

  • A. 3 and 4
  • B. 2 and 3
  • C. 1 and 2
  • D. 1 and 4

Answer: A

Explanation:
A guiding principle is a recommendation that provides universal and enduring guidance to an organization, which applies in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure.
https://www.bmc.com/blogs/itil-guiding-principles/#:~:text=A%20guiding%20principle%20is%20a,of%20work%2C%20or%20management%20structure.


NEW QUESTION # 477
Which TWO are important aspects of the 'service request management' practice?
1. Standardization and automation
2. Providing a variety of channels for access
3. Establishing a shared view of targets
4. Policies for approvals

  • A. 2 and 3
  • B. 1 and 2
  • C. 1 and 4
  • D. 3 and 4

Answer: C

Explanation:
Explanation/Reference: https://www.bmc.com/blogs/itil-service-request-management/


NEW QUESTION # 478
Which guiding principle recommends consideration of the four dimensions in order to make something as effective and as useful as it needs to be?

  • A. Start where you are
  • B. Focus on value
  • C. Think and work holisocally
  • D. Optimize and automate

Answer: D


NEW QUESTION # 479
Which practice has a purpose that includes maximizing success by ensuring that risks have been properly assessed?

  • A. Monitoring and event management
  • B. Change control
  • C. Relationship management
  • D. Release management

Answer: B


NEW QUESTION # 480
Which practice has a purpose to support the quality of the service by handling all agreed user initiated service
requests?

  • A. Service desk
  • B. Change control
  • C. IT asset management
  • D. Service request management

Answer: D


NEW QUESTION # 481
......

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